FAQ – Instaloan

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Instaloan Fast cash for immediate needs!

About the Product

Instaloan is a personal microloan that can be used for things such as medicine, for paying bills, for food, etc. It uses non-traditional scoring methods to approve a loan application.

Can I get two loans at the same time?

No, you may only have one Instaloan at a time. If you wish to get another loan, you can fully pay your existing loan and apply with us again.

Can I apply for another loan after fully paying off my previous loan?

Yes, you may apply for another loan with us once your loan is closed and all dues are fully paid.

Can I apply for a bigger loan amount?

Yes. With good payment history, you can apply for a bigger loan amount on your next application.

Are there fees I have to pay?

Yes, there will be a one-time application fee of 100Php if you have been approved of P2,500. It will be deducted from the loan amount that will be credited to your GCash account.

Payment Process

When is my due date?

Your due date will fall on the same day every week. If you have availed of your loan on a Monday. Your succeeding due dates will be every Monday, for 26 weeks. We will also send you a reminder text message prior to your due date on the exact due amount and date.

How will I pay for my Loan?

To pay for your Instaloan, you may choose from these channels:

1. GCash
     Make sure you have enough funds in your GCash wallet to cover your due payment. To fund your wallet, visit the nearest GCash Partner outlets. To learn more about cash-in, check out http://www.globe.com.ph/gcash. You can either choose from GCash Autodebit or Fuse Menu Push Payment:

     a. Automatic Debit via GCash
          Every due date, we will automatically deduct your due amount through your GCASH account.

     b. Fuse Menu Push Payment
          To pay, please follow the steps:
          1. Dial *141# for the Fuse menu
          2. Dial 3 for Pay Loan
          3. Dial 1 for Pay for my Loan
          4. Type your due amount
          5. Type your loan code
          6. Type 0 to skip reference
          7. Type your MPIN to confirm

2. BPI Bills Payment Facility
     a. Go to the BEA (BPI Express Assist) machine. Select
          •Bills Payments
          •Select Others
     b. Enter Reference Number – (10-digit mobile number, ex: 9770878203)
     c. Enter Amount to be paid
     d. Get ticket from BEA machine and pay for your Fuse Loan at the counter
     e. Mention that you are paying for Fuse Lending Inc.

3. AUB Bills Payment Facility
     a. To pay over-the-counter at any AUB branch, proceed to access the Virtual Tellering Kiosk (VTK) to get the queue number
     b. From the Transaction Type screen, choose PAYMENTS
     c. From the Payments screen, choose FUSE LENDING INC. from the company list, and input the following information:
          •Subscriber Number (10-digit mobile number, ex: 9770878203)
          •Subscriber Name
          •Billing Number (same ad Subscriber Number/10-digit mobile number
     d. Tap ENTER and the machine will produce a slip with the queue number. The teller will call out the queue number

Just let us know that you have already paid by sending us your GCash payment details or deposit slip at wecare@fuselending.com.

What happens when I miss a payment for my Loan?

There will be a 5% penalty fee on the outstanding principal due which would be added to your next due amount.

Can I pay my Loan in advance?

Yes, you may pay your loan in advance through push payments in the Fuse Menu. Just cash in to your account through any GCash Partner Outlet. To pay, please follow the steps:
1. Dial *141# for the Fuse menu
2. Dial 3 for Pay Loan
3. Dial 1 for Pay for my Loan
4. Type your due amount
5. Type your loan code
6. Type 0 to skip reference
7. Type your MPIN to confirm

Can I fully pay to close off my loan earlier than my loan term?

Yes, you just need to pay off your remaining outstanding balance, including interest. Just cash in to your account through any GCash Partner Outlets and push your payment via Fuse Menu:
1. Dial *141# for the Fuse menu
2. Dial 3 for Pay Loan
3. Dial 1 for Pay for my Loan
4. Type your due amount
5. Type your loan code
6. Type 0 to skip reference
7. Type your MPIN to confirm

You can also pay over the counter through our partner banks:
1. BPI Bills Payment Facility
     1. Go to the BEA (BPI Express Assist) machine. Select
          •Bills Payments
          •Select Others
     2. Enter Reference Number – (10-digit mobile number, ex: 9770878203)
     3. Enter Amount to be paid
     4. Get ticket from BEA machine and pay for your Fuse Loan at the counter
     5. Mention that you are paying for Fuse Lending Inc.

2. AUB Bills Payment Facility
     1. To pay over-the-counter at any AUB branch, proceed to access the Virtual Tellering Kiosk (VTK) to get the queue number
     2. From the Transaction Type screen, choose PAYMENTS
     3. From the Payments screen, choose FUSE LENDING INC. from the company list, and input the following information:
          •Subscriber Number (10-digit mobile number, ex: 9770878203)
          •Subscriber Name
          •Billing Number (same ad Subscriber Number/10-digit mobile number
     4. Tap ENTER and the machine will produce a slip with the queue number. The teller will call out the queue number

Just let us know that you have already paid by sending us your GCash payment details or deposit slip at wecare@fuselending.com.

How do I cash-in to my GCash account?

To learn about how to cash-in to your GCash account, visit https://www.gcash.com/cash-in

Where do I cash-in?

You may visit https://www.gcash.com/cash-in/gpo to search for the GCash Partner Outlets near you

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